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Very rude guest service agent I spoke to over the phone been waiting for a cab for an hour and a half
The service has gone done so much since covid 19 and they dont seem to care. Ive had drivers yell at me and keep my change that they seemed to think was theirs. They are never on time and of course the drivers say its dispatch and dispatch says its drivers fault. Never ever again will I used their service.Save yourself the stress and dont use them either.
Horrible my 17 yr was stranded at airport at 3 am waited 2 hrs for cab. She got into associated can aske to take her to sandman hotel. He told her he couldn’t take her and to get out of the cab. 17 years old and he left her. Was it because the hotel was close and the fare wasn’t worth his whole. 3 am. Nice job associated
There should be a way to rate negative stars. Despite booking a cab with a live person for the following day, and speaking to a live person 20 minutes before the expected arrival time, they still managed to show up an hour late; missed the flight. When you have only 1 thing to do, and STILL cannot get that right... I dont know how they manage to be in business. NOT ME AGAIN.
I called late Sunday night, cold, tired, after an extremely long day of work, and my phone was about to die. I was greeted by the RUDEST dispatch/representative I have ever spoken to. I am unfamiliar with the area I needed a cab in, I only knew what train station I was at. I told him the name of the station only to have him argue with me about where it was. He hung upIMMEDIATELY after I gave my name, so I wasnt even sure if a cab was coming nor how long it would be. I will never call again
The representative that took my call was quite rude, when I thanked him for taking my call he had hung up on me before the end of me even saying it. I generally call this company because they have faster service on weekends but the reprentatives could be a whole lot more polite.
worst service ever.. stay away at all costs.. customer service cannot get ruder or less helpful. I forgot my phone in the cab and they flat out refused to help me.
bad service I ever seen in my life
Driver always busy on the phone never give change back
worst service ever
Thanks Associated, you guys really went that extra mile for my family and I. Helped with all of our bags, good to know theirs still good people out their.
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