City Auto Kelowna is a family run business and we work our hardest to serve the Okanagan and specialize in automotive repairs & service as well as aftermarket parts & accessories. City Auto Repair & Performance is proud to offer a full range of car maintenance services to vehicle owners located in the Kelowna area. It is important to remember that regular maintenance is key to ensure that your car runs problem free. Looking for a little something different? We carry over 300 different product lines, and have what you need from lift kits to engine modifications. City Auto Repair strives to offer the very best in products and services, to meet your needs as a customer.more...See more text
If I could put Zero stars I would. They took 8 months and still couldnt get it running. They made me order my own parts and even some of the tools. They were unprofessional and could not communicate regularly. I always had to call them and they always had an excuse. I would recommend you go anywhere else.
AVOID THESE GUYS!!! They lie accused me me lying. Told me they would work on the price then didnt after work was done. Added things to the second quote not on the first one. Very dishonest repair shop. GO ELSEWHERE.
Terrible service and tonnes of surprise costs added to the bill. Brought car in for thermostat replacement; they had an unsupervised first year apprentice rack up the labour hours and got my car back with nothing fixed and parts that have been taken out and put back in incorrectly and now has leaking coolant. After I confronted the manager on this, I was yelled at and told to leave. I won’t be surprised when this business finally bites the dust.
Terrible customer serviced, bill went from double the price without even informing the customer. Treats loyal customers with utter disrespect has zero regard for respecting women. DO NOT SERVICE YOU VEHICLE HERE.
Hidden costs and large part mark-up charges!! A part broke during there repair. I paid for the extra labor and replacement part cost, only to find they had also placed a mark-up (~double) on the very part they broke. Is this not wrong in principle......essentially profiting off breaking parts?
When questioned, the shop owner woundn't budge, and admitted outright that he could have just embedded the mark-up costs in the labor charges!! Is any of this honest practice.....
