Floors for Less is a locally owned and operated discount flooring warehouse located centrally in Nanaimo on Vancouver Island. Floors for less is located at 1905 Wilfert Road Nanaimo and has been open since 2003. We offer a large in stock selection, of a wide variety of flooring types. We are known as Vancouver Island's Laminate superstore and are one of the largest stock dealers of luxury vinyl in Canada. Floors for Less also carries one of the most extensive porcelain and cermaic tile selections for wall or floors on the Island. Through our large selection of vendors we are also able to offer a quick turnaround of special order flooring at very competative prices. Delivery is also available to most markets in British Columbia and Alberta. We offer two types of installation; either direct to the contractor or through our in store installation program. Our web site offers quick quotes and pricing for most of our instock flooring items.
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Great shop! Reasonable prices and my special order carpet came in on time and was exactly what I had in mind. Gary, the installer did a great job laying the carpet for me. The shop took back some underlay which it turned out I did not need, which I really appreciate. People here seem honest and eager to help the customer. Thanks again!
Very disappointed in your customer service! My daughter granddaughter and I came in to check out flooring. I would like to say the "gentleman" behind the counter did not even acknowledge us and when we were asking questions to each other he did not even offer his assistance! We did ask him some prices and he was very blunt with us! Unfortunately for your company he will lose us! Sad as a mother I am paying for my daughter and her husbands house to have flooring throughout their 2000 sq ft home:(
Hi Sandy; We are very sad to hear you had a bad experience when visiting our store. We strive to greet 100% of our customer when they enter our store and offer our help. At times, it is quite busy, however we still aim to get to each customer as best we can during those peak times. I'm again sorry this happened and would be happy to talk to you about this further so that we may improve the next customers experience with yourselves and our other future customers. Dave
I ordered laminate flooring by phone from Kamloops. I knew which flooring I wanted and initially spoke to Philip and then Dave. Both were extremely helpful. Even when there was some minor damage during shipping Dave looked after it right away and had replacement product sent out. Oh, did I mention best price by a long shot? Couldn't be happier.
A horrible company to deal with that doesn't provide customer service to their customers, or honour warranties like respectable companies with integrity do.
I highly recommend not using this outfit, as I will never, ever return to that store for anything.
We have a store policy that our customers don't sort the boxes of natural slate. Unfortunately, this policy was not followed and this customer was able to open boxes and sort and inspect every piece to find the rust colored tiles they wanted. They were then repacked by the customer. An employee never handled the product and was in perfect condition when loaded by the customer in their vehicle. Unfortunately, we cannot guarantee product in perfect condition once it leaves our store. If the no open policy was followed and damage was found after leaving the store; as always we would have gladly replaced the product. We Thank you for your feedback, we have learned that we need to follow procedure with keeping factory boxes intact without sorting. In order to protect our valued customers and our quality control of this beautiful random product.
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