A StepWise ApproachTrainer was very engaging, knowledgeable and very attentive and responsive to questions. Used humour very appropriately. Took the time to learn our structure and info about our roles/responsibilities so the workshop was very specific to our worksite and challenges. Parole OfficerEffective Representation of Members with Challenging Behaviours'Clear, concise and very informative. Like the link between practice, theory and science.' Social WorkerWorking With Special Needs: A StepWise Approach'Very knowledgeable, thorough, will and capable of adapting presentation to the needs and questions of the recipients. Genuine interest in the work of our profession. Good sense of humour and good interaction between presenters themselves.' JudgeThe StepWise Approach to Evaluating Truthfulness I: Reading Verbal and Non-verbal Behaviour'Excellent using two presenters; keeps your interest. Very interesting and informative content. Extremely relevant to our work. more... See more text