Established in June 2005, Clean Freeks provide residential and commercial cleaning services in the St. John's and surrounding areas. Our services include cleaning before or after a party has moved in or out of a premises. We also offer cleaning contracts on a daily, weekly, bi-weekly or monthly contracts. Our techniques include pressure washing and all of our products are environmentally friendly. We can bring our own cleaning products, or use yours, whatever you prefer. Call us today to avail of our high quality cleaning services.more...See more text
Not sure where to even start on how this went wrong... they cancelled the first day, showed up hours late the next day to the point that they were only there for 1 hour of the 3 hour window. The cleaning that was done wasn't very good and i had to redo a lot of it. Not to mention the hours of cleaning i had to do since they were late. The cleaner was all too eager to leave, and then her rides car broke down they needed a boost to leave... Very ineffective and unprofessional as a whole.
After just 2 hours the ladies took a nice long break then came back and charged us for 2 1/2 hours (x 2 of them).
Our mistake was not doing an inspection until after they left. We found debris on the floor, smudges on doors and light switches, dirt under a rug, and shelving had been left untouched.
We had made it clear that this was to be a "deep cleaning" prior to selling the house. We wound up doing much ourselves.
I have used this service numerous times, in a few of my locations around town. I have been pleased not only by the service and help I recieved on the phone booking, but by the quailty of work from the workers. I would recommend using this company.
We used this company for our business cleaning and they do not do a good job at all. We would make calls to complain and service would be fine for a week or two but would then revert back to the same sloppiness. Often times we would leave notes for the cleaner to vacuum, dust, wipe down surfaces, etc. and it still would not get done. Unbelievably unprofessional people are hired with this company. They clean for less than an hour but charge you for 2-3 hours every time. We had to find an alternate cleaning service in order to find satisfaction.
Hello, My name is Debbie Reid. I am owner of Clean Freeks and would like to appologize for your unhappy experience with our cleaing services last year and the delay of my reply of your review for I am only today made aware of this. We make every effort to offer the best possible service. I would like the oppourtunity to contact you to review this matter to improve on issues that you endured and to ensure that it is in fact our company the issue is with as there is another cleaning service provider operating with the same name. I can be contacted by: Email: cleanfreeks@gmail.com Phone: 7097490611 Fax: 7092420202 Mail: P.O. Box 24 Pouch Cove, NL A0A 3L0 Look forward to hearing from you soon. Debbie Reid Owner of Clean Freeks
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