True Value Hardware TRUSERV TRU Hardware

A real local hardware store with impressive selection - even housewares. I am amazed to find things here I thought I could only get online. You get real service and advice here without having to hunt for an "associate"!

a small store but an incredible selection of products and store personal who actually know something about their products and are more than willing to assist. First choice for hardware

What hardware stores used to be and thank goodness. They stock everything hardware-related for the business, home or building project. Staff are helpful, know where everything is so just have to ask.

Terrible Store, Staff even worse

i only go to this store when i absolutely need to, i work in the construction business and most of my co workers have told me repeatedly to stay clear of this place. i happened to be in a rush today and needed some various large size bolts and nuts. After sifting through their unorganized shelves i couldnt find what i was looking for. i went to the cash desk and asked the young lady working what i was looking for and she stood there with a dumb look on her face until someone came out of the back and she preceded to pawn me off on him. i dont know who this guy was, but he made it seem like i was cutting into his lunch break or something. once again i ask for the specific size bolt i need and, im not kidding you, this is what he says to me '' Aisle 3, everythings labled, go look yourself.'' then i responded, i have looked sir, i cant seem to find it. he then quickly responds with ''well then we dont have it''. wow i mean wow youd think they would just make an effort or even fake going into the back and checking or something. so i said thank you and told him me, nor my 18 employees would ever return to his store. A little bit of customer service goes a long way. In short, stay clear of this place, i always try to buy from local businesses, but even walmart employees look like angels next to this bunch. terrible staff, terrible store, terrible experience always. thanks