East Side Mario's
3.7/5
Details
Information
Reviews
Location

Cuisine type

  • American Cuisine,
  • Italian,

Dishes

  • Hamburger,

Atmosphere

  • Casual,

Languages Spoken

  • English,
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Verify with Merchant

Rates:

  • $11 To $25,

Methods of Payment:

Ratings & Reviews - East Side Mario's

How would you rate this business?
3.7/5
  • Excellent
  • Very good
  • Average
  • Poor
  • Terrible
2
3
1
0
1
  • Atmosphere:
  • Food:
  • Service:
Sort by:
Language:
Restaurantica12
By

WORST EVER

Having gone to East Side's in other areas of Ottawa, I expected the usual pedestrian food and service that all the other locations seem to have. This location was different, and in the worst way. Service was rude right off the bat. We waited forever while listening to two of the rudest, foul mouthed waitresses cut down their own staff and restaurant. When I politely pointed out that we were waiting (this was after about half an hour) I was greeted with eye rolling and some muttering I'm glad I didn't fully hear. My pasta was cold, I didn't even bother telling the waitress as she was busy complaining to her friend...again. When I was using the restroom, the waitress had the audacity to approach my table and ask my friends "what my problem was", and made various other unwanted comments. I phoned the manager the next day and was told that "maybe I didn't tip enough". He then said he was busy, and would phone me back. I'm still waiting. I just have one question- did the waitress have a crystal ball to determine what tip I would give? How did she know in advance to be rude?

Atmosphere: 1/5
Food: 1/5
Service: 1/5
Are you the owner? Reply or Contact YP
Restaurantica12
By

Best Service that I have ever Recieved

I've been visiting alot of restaurants in Otwwawa due to my business travels and came across this store and Kanata. To my surprize from the greeting to the food and service even though its a casual dinning restaurant its service ranks as good if not better then a fine dinning restaurant. If you have never dropped by East Sie Mario's you definately try out this one.

Atmosphere: 4/5
Food: 4/5
Service: 5/5
Are you the owner? Reply or Contact YP
Restaurantica12
By

I have been to this place many times and the food...

I have been to this place many times and the food and service are always good. The new decor is a huge improvement, the chandaliers are a very fun touch. My only concerns were that my bread was late getting to the table and that it is sometimes loud if you are sitting near the bar area. I would go there again and I do recommend it.

Atmosphere: 4/5
Food: 4/5
Service: 4/5
Are you the owner? Reply or Contact YP
Restaurantica12
By

I've visited allot of East Side Mario's before...

I've visited allot of East Side Mario's before and never have I ever recieved the service that I recieved in this store. From the friendly staff great food and the new look this locaion has it all. The bar atmosphere with large screen TVs is definately the best place to watch the senators.

Atmosphere: 5/5
Food: 5/5
Service: 5/5
Are you the owner? Reply or Contact YP
Restaurantica12
By

I really enjoy the atmosphere at this east side...

I really enjoy the atmosphere at this east side mario's location. Hosts and Hostesses were very respectful during the wait and were really good at their greetings. Servers were awesome they were quick and very energetic all in all we loved the restaurant and we'll defenetly be coming back soon!

Atmosphere: 5/5
Food: 5/5
Service: 5/5
Are you the owner? Reply or Contact YP

Get an opinion about this business!

Think your friends might be familiar with this business? Ask your friends on Facebook to see what they think.

Contact this business
Close menu