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Poor management is the real problem with this Mario's. It doesn't come close to the quality of food or service that we've experienced at other locations. Poor value for your dollar, terrible food, and inexperienced staff. Don't waste your money going here.
love it cause the servers are polite and the food is awso.e.
My husband, old time friend and I decided to go to East Side Mario's for dinner. The line up was extremly long had to wait 30 minutes for one of the staffs to clean an empty table. That did not bother us so much, as we we're eating our meals one of the managers went to the table beside us asking how thier meals were, not much later he started laughing very loudly awoke a baby behind us and he farted on me and my food. I was mortified! So mortified I had to leave. The manager came up to my husband and continued to laugh to the point it was uncomfortable, he told the manager that wasnt right and that he could have the very least apologized but he walked off and didn't say anything. I have never in my life been so embarrassed. I wouldn't recommend anyone ever going there.
I recently visited this restaurant for the first time and was quite impressed with the service. The restaurant was busy on a Thursday night and my large party of 15, with no reservation, was treated with respect and the hostess was very friendly. She was honest with us about the problem of the party size and the time constraint was estimated at 1 hour. The table only took half of the time to get prepared and our server, very nice girl, was efficient and a treat. The food was delicious, as always at these restaurants, and the price was right. Best service that I have had in years and I will now be a regular customer at this location, as it blew the others out of the water! Thoroughly impressed.
Husband asked for more sauce cause his pasta was dry and the waitress told us there would be a extra charge. The kids grilled cheese meal was way overpriced.
I am more than pleased to leave a review for this restaurant. Compared to many of the people dinning there, I went further than usual and asked for a plate of Spaghetti Carbonara, reason: great selection of pasta...thought the cook definetly knows how to make such a simple plate. Tried to explain the waiter a bit of the receipe.He sais cook will know! Max. points for the willingness to serve me to the best!!All the appreciation for that!As for the food...It was ok, not the best but good. Would I go back? YES, because I can't say I didn't like it.Great serving, great prices, great experience...One of the best restaurants I've been in Ottawa
This is a brilliant restauraunt. I try to go here as much as possible And it's even a great place to go When you just have like a break In high school. Me and my friends Come weekly. Fantastic.Amazing.Excellent. - Vanessa
This is the best restaurant in the city. The food is great and the staff are wonderful. Geraldine is the best of course. Tindar, Miranda, Angie, Deidre, Jules, Jeremey and others are all great. This location is like my second home.
Waitress dumped the drinks on two of my fellow guests, did not offer to help clean up, over-charged on credit card, food was over-priced for quantity received, pens didn't work for signing cheques
The place was jam packed on a very cold Monday night. Service was very quick and we received our food quickly considering how busy it was. The quantity is a bit on the smaller side (bowl of soup wasn't all to big) That being said we enjoyed our experience and definately would go back.
A great place, with great service...I will definately come again..and they have half price appetizers at the bar after 9 every day :)
Yeah Matt, your one of the Best of the Best..along with Geraldine and Shaun. The mighty three are very friendly, couteous, funny and very appreciative. Keep up the great job!!! We will be back............thanks again Matt Michelle & Ketih
Despite it was Thursday night, it was quite busy and filled with family and couples. Service was excellent, and we had wonderful time. Unlimited Salad/Soup deal filled me and Pasta was also good. Will come back again.
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