The Daily Grill welcomes you to their dining room. Discover a menu offering hamburgers, priced at 11$ to 25$. They are open nightly all week. Payments by American Express, MasterCard and Visa are accepted.
"For five? Just grab that big one over there", shouts the random waitress from behind the kitchen counter, as she points to some invisible table in the back. Perhaps not the best way to greet the customer, but I'm not picky so I figured "what the heck, she must be busy."
After finding our table, we sat down and another waitress appeared shortly to get our drink orders. From there on the service was good - no attitude, no mistakes, and no delays. Our orders came rather quickly and everything was hot/fresh. The salad was especially fresh, which was a nice surprise considering some of the other reviews below. Either way, the food was very tasty and plentiful.
The menu seemed somewhat random to me though - it had no particular nationality associated with it. They had some Greek souvlaki entrees, a bunch of Italian pastas, the typical pub food (burgers, wings, ribs, and so on), and then the few steak options, which were rather pricey ($18.99 for an 8oz steak? I don't think so...). Then again, I wouldn't go there for their "high-end" food when the cheap stuff is so plentiful and tasty.
The atmosphere was pretty average, but there wasn't much to look at so make sure you take an interesting friend with you if you go there - which you should, at least for lunch, if you're near.
PROS: Good food, and lots of it. Quick service. Fair prices.
CONS: Disorganized menu, too high a price for the good stuff (steak!)
It's unfortunate that the food is normally very good here. Upon our visit, it was a Sunday, one owner was obsessed about NFL, which was on the TV, while picking his nose at the lunch counter. The other owner was occupied with "regulars" in a booth.
We won't be back. Never asked how our food was, so why be there? Completely disgusting and never once saw him wash his hands after picking his nose, and came back with a mouth full of food from the kitchen.
Upon making the mistake of going to the Daily Grill this evening for dinner, I ordered the chicken souvlaki. It arrived cold smelling well - odd, tasting like it was not seasoned and cooked a few days before, then reheated quickly on a dirty grill. I told the waitress -who was very nice- when she asked if everything was alright, that the food didn't taste right. She asked if I'd like something else, I told her "No thank you" . My reasons personally (and unspoken to the waitress) were that I didn't want anything else from their kitchen, and we've all heard the stories of what happens to the food of complaining customers. I didn't eat any more of the souvlaki (leaving at least 3/4), and when our group finished eating and the waitress gathered the plates, I asked if she could adjust the bill for the unsatisfactory portion of my meal. She said yes and that she'd talk to the management. A few minutes later, a man who I understand is the owner or manager walks up and putting his fists on the table says "Someone's got a problem here?". I said " yeah I do". He asked what was wrong, and I told him the aforementioned. He told me boisterously that he sells a great number of these dishes, and nobody else complains.... He also insisted that his souvlaki was properly marinated and cooked right. I promptly told him that he had no right to come to our table and scold us for not liking his food, and that I had come for dinner not to be yelled at by the likes of him. He didn't seem to mind that he'd created a scene for the rest of his customers. I told him he was being ridiculous over a $9.00 plate of souvlaki. He told me he would cover my meal because it was cold, to which I informed him I was looking only for a price reduction. He went on about how he gets "on the defensive" when people complain about the food because he knows his product. I eat out 3-5 times a week, and haven't sent anything back or complained since I got a rotten banana with my pancakes about 4 years ago elsewhere -they were nice about it. I feel I was polite and was repayed with suspicion, rudeness and an obvious feeling of unwelcomness. No appology was made by the management for the bad food.The people who were with me told me they were appalled at the man's behavior and shared my view. Trust me, they would've told me if they thought otherwise. I saw the fellow on the way out, sitting at the bar watching a TV - by no means investigating the goings-on in the kitchen. The bartender gave me the evil eye on the way out. Serving food that's cold or doesn't taste good is forgivable, but reaming out your customer for complaining about it isn't fair. I would have much preferred to eat food made properly than to send it back. I'll NEVER go back. If you decide to go, only complain if you like a fight. Daily grill motto: like it or lump it.
We've been here a few times before, usually for...
We've been here a few times before, usually for breakfast and it was good. Last night, I ordered a cheeseburger with mushrooms, no onions and no relish. I received a cheeseburger, too well done, no mushrooms and WITH onions and relish stuck to the cheese which made it dificult to remove (I don't like to send things back for fear of retaliation by the chef). I asked the waitress to remove the mushrooms from the bill. She said she would but did nothing else to try and rectify the error. At the end of the meal we left in a hurry because of another commitment and I didn't realize until after we left that we had been overcharged and not just for the absent mushrooms. The manager took our payment and didn't even ask if our meals were ok. Not impressed!
