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Tr��s bon service, personnel professionnel et courtois!
Terrible experience. The major one is with the sales department as we were leasing the vehicle, we were charged for their administration mistake, refused to compensate blaming other department. Finally in their blaming game, we "customer" had to pay which was clearly their mistake. The sales director Yves Robert Casimir was totally useless. After 5 years with them, they don't care about customer satisfaction. Now we are taking our vehicle to Longueuil Toyota and would never ever do any business
Temps d’attente trop long, service douteux.
ILS NE MÉRITENT MÊME PAS UNE ÉTOILE. J,AI FAIT FAIRE UNE TOUCHE OR. MON AUTO EST TOMBÉ EN PANNE PEUT DE TEMPS APRÈS. LE CAPOT ÉTAIT PRIS DANS LA GLACE. JAI DÛ FAIRE VENIR UN REMORQUEUR. LE REMORQUEUR MA DIT QU,ILS AVAIENT LAISSÉ MA BORNE DE BATTERIE POSITIVE OUVERTE CE QUI A CAUSÉ LA PANNE. ILS N,AVAIENT PAS À TOUCHER LA BORNE POSITIVE DE MA BATTERIE POUR FAIRE LA TOUCHE OR.
We bought our second vehicul there and its been very pleasant experiences. Service, no pressure, respect and even fun every times we went there. A must go :)
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