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If I could give Fleetwood Jewellery a 10*.....I would. Purchased a piece of fine Canadian brand jewellery from their estate selection. I'm in Ontario, so I couldn't see the piece, in person. They went out of their way to provide me with multiple high resolution photographs which helped me make my decision to buy. They answered all my questions, provided competitive pricing, an up-to-date appraisal and free overnight shipping. Special thanks to Natalie, for making this such a pleasant transaction
Thank you for your estimate of our estate jewelry that was needed for the law office. It was fast, painless, and it provided us with the necessary information. Was also impressed with the variety of items on display for purchase. Lots of beautiful pieces both new and old! Great job, and we will be back for sure.
Amazing service! Amazing staff!! Ralph is an expert in his field! If you want to find beautiful designs at a reasonable price go to this destination. They also purchase used swiss watches and will buy your gold at a fair price! Excellent thanks for the great service! Nadine
Best prices, best selection and BEST STAFF!! Always a very pleasant experience and I have been a customer for over 30 years!!
Bought a very expensive engagement ring from this shop, only to have one of the diamonds fall out after about 6 months a week before the wedding. Called the shop to see about repair, answering machine says store closed until after wedding. Had to have the ring repaired and diamond replaced at another shop at our expense. Field a complaint with BBB, shop owner called my wife screaming at her for getting in touch with BBB and said we should not have filed complaint, we refused to talk to owners
Business Reply September 29, 2017
Two years ago this file was opened and closed by the BBB. This complaint was presented to the BBB, who investigated, deemed the complaint unfounded, and the BBB closed the file. Fleetwood Jewellery is a registered member in good standing with the BBB, and has an A+ rating, the highest consumer satisfaction rating offered.
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