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Our purchase experience was top notch however the service since our 2015 purchase has been horrible. I went in for a basic oil change on two different occasions and was told it would be 45 to 60 mins. Both times it took two hours.
Business Reply December 28, 2016
Tzilla, we apologize for making you wait. We understand that it can be frustrating when there are so many other things that you can and need to do – especially this time of year. This isn’t an excuse, but we sometimes find ourselves in this situation with a back log due to one job taking longer than expected, and please know that behind the scenes we’re trying hard to get everyone’s service job done as quickly as possible while also ensuring it gets done right. Please let us know if there is anything we can do for you. – Scott Forrest, General Service Manager
Dealership was great and Jordan was one of the best service advisor's I have ever dealt with. I will be using jack carter for all my service needs now.
I wish we had a dealership like Jack Carter in North Calgary as the dealers that we have now in the North end of town aren't as thorough or professional as Jack Carter.
Purchasing a vehicle from Bert Montgomery was truly a great experience Bert was very patient and made sure all of my questions were always answered. Also when I picked up the truck he was there to walk my wife through it as well and make sure she was comfortable with everything. Bert is a true gentleman and professional. Thanks again Bert look forward to dealing with you again in the future.
Best salesman we have had the pleasure of dealing with. Bert is always helpful and bends over backwards to make sure we are looked after. I would not consider dealing with another GMC representative.
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