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The team at Northland Volkswagen was great! I was buying a car from out of town and Carmen and Guy did a great job of answering all of my questions and making sure I felt 100% comfortable before making the trip to Calgary. Once I got in town and test drove the car, the purchase process was quick and easy. Northland was definitely the best dealership I dealt with while car shopping. 10/10; would make the drive out again in the future for another car.
They are not genuine and have no care for customer service. They would rather make extra money than to make sure their customer is happy. With that kind of attitude. They will run out of customer.
Matt M. at Northland Volkswagen was very knowledgeable about every car I had questions about and was super nice!!!
I am very happy to let more people to know about Northland Volkswagen ltd, I have a very happy experience during I bought my car at here, and I met a great salesman that I have never meet before.His name is Matt . He is awesome!I am very thankful he did everything for me, he is a kindly,nice and very professional staff,he is very patient to me and I really appreciate it. Thanks Matt and other staffs who helped me!Thanks for Northland Volkswagen amazing customer service.
I bought my car from Northland. Figured I would go back there to get all the emmision modifications done. The girl was zero help on the phone. They only do these Mon-Friday. I work downtown and can not take a day off for this. She never once offered me a loaner vehicle or the shuttle service. As soon as I called the fifth ave location, the first thing the lady told me about was the shuttle service/loaner car so I wouldn't have to miss a day of work. I'll definitely be sticking with them.
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