Wisteria Homes Inc
4.7/5
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Ratings & Reviews - Wisteria Homes Inc

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4.7/5
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    Hopesy
    By

    Elizabeth and the team at ARAC have looked after my house in Edmonton for the last few years while I have lived overseas. They are professional, efficient, honest and helpful. I highly recommend them.

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    Business Reply July 18, 2017

    Thanks for taking the time to review our company and provide comments regarding our services. It has been a pleasure working with you and we wish you the best of success in the future.

    User382740
    By

    I've been working with Alberta Rental Assistance for several years now & can't recommend them enough. In all interactions with myself as well as my tenants, they've always been extremely reliable & professional.

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    Business Reply July 18, 2017

    Hi Brad, Thank you for taking the time to review and comment on our services. It has been a pleasure being on your team for all of these years. You have great properties and great tenants. We look forward to continuing to serve you in Edmonton for the years to come.

    Business Reply July 18, 2017

    Hi Brad, Thank you for taking the time to review and comment on our services. It has been a pleasure being on your team for all of these years. You have great properties and great tenants. We look forward to continuing to serve you in Edmonton for the years to come.

    DavidE203624
    By

    Alberta Rental Assistance Corp has helped manage my investment properties for the past three years and everyone there has always been exceedingly professional and courteous in our interactions. ARAC has always worked in a timely manner to help us find tenants, resolve any and all repair and maintenance issues, and deal with tenants in a fair and professional manner that respects the provincial tenancy act.

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    Business Reply July 11, 2017

    Hi David, Thank you so much for your review and comments. We have sure appreciated working with you as well and look forward to working together in the upcoming years.

    kngreen22
    By

    I've been using Alberta Rental Assistance to manage my properties for almost 2 years and have had a pleasant experience. They are friendly, knowledgeable and responsive. I've not had any issues with their relationship with my tenants and they continue to provide excellent customer service for me and my tenants. I will strongly recommend them.

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    Business Reply July 3, 2017

    Hi Ken, Thank you so much for taking the time to offer a review and rating of our business. We have thoroughly appreciated working with you over these last couple of years and hope to be able to serve you with excellence in the upcoming years.

    User594015
    By

    Recently, My wife and I had our first challenging experience with a rental property that we own in Edmonton (This property is managed by ARAC). Elizabeth and Sam were incredibly helpful throughout the entire process. Though I know that they manage several properties, they made us feel as though our property was their top priority. Elizabeth gave an extraordinary amount of her time helping us through this situation. We feel very fortunate to have ARAC on our team and we highly recommend them.

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    Business Reply April 28, 2017

    Hi Paul, Thank you for taking the time to write a review about your experience with us. We are so glad that we have been able to help you, especially through the recent challenges. We look forward to serving you for the years to come!

    MelissaA339709
    By

    This is my first experience owning a rental property in a province other than where I live. Thanks to the excellent work done by Elizabeth and everyone at the Alberta Rental Assistance Corp. I sleep well at night knowing that my property is in good hands. They have always been very prompt in communicating any issues with the property or needs/requests of my tenants. Because they are so prompt, I am able to respond very quickly, in turn, which results in excellent service for my tenants.

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    Business Reply April 28, 2017

    Hi Melissa, Thank you so much for your kind works. Owning a rental property that is far away from where you live can be challenging. We are so glad that we have been able to serve you in a way that allows you to sleep well at night rather than be concerned with how things are going at your rental. We are grateful to work with you!

    KellyM706443
    By

    Alberta Rental Assistance is a first class rental assistance business that makes life very easy for an out of town real estate investor. I have worked with Liz and Sam for almost 5 years and they have done nothing short of manage my properties in the most professional way possible. My properties are always rented for as much as the market will allow, and tenant issues are dealt with professionally and promptly. I would highly recommend Alberta Rental Assis. for any property management needs.

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    Business Reply April 28, 2017

    Hi Kelly, Thank you so much for taking the time to review our services. We are happy to have been able to serve you for the last 5 years and look forward to many more with you.

    anonpjyp
    By

    Highly Recommend!

    Working with Alberta Rental Assistance is a pleasure. They are friendly, helpful and very knowledgeable. They are practical in resolving tenant and landlord concerns, not picking sides but basing their input on the Alberta tenancy regulations in a practical and professional manner. I have worked with Alberta Rental Assistance for approximately 5 years. My tenants have nothing but good things to say about them and they continue to renew their leases every year because of their management.

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    Business Reply February 10, 2017

    Hi Jon, We appreciate working with you as well. We do our best to ensure that both Landlords and Tenants are treated fairly and appreciate that you share these values. We look forward to working with you for the years to come.

    rwiens55
    By

    Being a real estate investor I needed a property management company that would be great to work with and would meet the needs of my tenant’s and myself. Alberta Rental Assistance(ARAC) came highly recommended and from my first correspondence with Elizabeth I found her to be friendly, professional and very helpful. I have found Elizabeth and Sam Bain and their staff to be very proficient and excellent to work with. They ensure that the tenants are well taken care of which is a priority to me.

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    Business Reply February 10, 2017

    Hi Rolf, Thank you so much for your kind words. We sure appreciate working with you!

    JacquelineM825176
    By

    Be wise and look elsewhere for "rental assistance." Contracts with this company include clauses that are designed to ensure they gain financial profit at your cost. Please seek legal advice before signing anything they offer. I wish I would have!

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    Business Reply February 1, 2017

    Hi Jacquie, Thanks for your review and response. The lease that you signed is governed by the Residential Tenancy Act and no terms can supersede it. More importantly though, I am not sure how the advice you offer would have changed the extensive damages you caused in this property. I am glad that you have now agreed to pay for these damages but am saddened that it took a court order to do so. We are looking forward to moving on from this experience and wish you the best of luck in the future.

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