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Front end staff were fabulous, friendly and helpful. That is where any real service ended. I have a full service plan, prepaid service at the time of purchase, all have been thorough, detailed and complete. At Orchard they simply changed the oil and a cabin filter, nothing more. They couldn't tell me about the state of the brakes, because they didn't check, I have the blank paperwork. Really disappointing. Every other dealership I have been to has been great from Texas to Vancouver Island.
Always professional and personal to your needs.
Had The Works done - oil change, tire changeover and inspection. Well worth it for peace of mind. Customer service excellent.
excellent service as always
My experience from the opening phone call to driving off the lot with my chosen vehicle was exceptional... from Jon the salesman to Mario the sales mgr all are very personable and PROFESSIONAL people.....Give them a try, you wont be disappointed.. Allen
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