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Can't even change brrak pads. Had my car 3 days in total and made $1100. Wouldn't offer refund and had to see another mechanic to fix what they did. DO NOT GO HERE
Took my car in today for a semi-annual Peace of Mind inspection which was very reasonably priced by the way. The experience was quick and very efficient. Upon inspecting it was found that a few repairs had to be done. Phil took the time to call us and ask us if we wanted it done right there on the spot. We decided to get some things done and others not. I felt no pressure from him to get what we did not want done right away done, which I really appreciated. Car was even washed upon picking up!
Service department always over charges you. They always treat you as if they can take you or leave you. As for transportation, they will only provide a shuttle service one way but will never be the one to tell you that first. I have had nothing but terrible service here.
WOW! I brought in a driveable vehicle and got back an undriveable vehicle with a $800 quote for a problem that did not exist before I brought the vehicle in. They will not accept responsibility for what happened to the vehicle while it was in their care.
This dealership is great. They worked very hard to get my business. My sales person was extremely helpful, patient and smart. Her priority was to make sure that I found the right vehicle for me. I don't enjoy the lengthy process of buying a new car. I think it is overly complicated, intimidating and stressful but my sales person really helped to mitigate that by being herself....friendly and honest. Everyone that I have dealt with at the dealership has been super nice.
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