Chevrolet Buick GMC Cadillac Ltd

Talk about over charging the customer. Something that should be a courtesy (topping up the DEF) and they charge $10.00 to fill it, and there is no way in hell $27.00 for the DEF fluid itself. Never will I bring my truck back there again, the hourly rate they charge is ridiculous not to mention they said they would have it done by a certain time and it wasn't and I couldn't pick my truck up till the next day. What should have taken a couple hours took all day and I paid their hourly rate for it.

I had previously been satisfied with Prestons quality of service so wondered why it only received 2 1/2 stars Then I took my vehicle which had 35,350 miles on it for servicing and was billed $2282.59 even though the car had never been in an accident, and was serviced by Preston since new. Some of the servicing I had never heard of until I got the bill. So I suggest you watch for servicing that is not required, and be specific that no work is to be done without your prior informed consent.

Poor attitude . No responsibility. Ignore customers feedback of the problem On car. Work on the clock only. Do not attend to customer after individual shift. Leave customer waiting in the lounge for long hours waiting. Will not recommend friends to go there .

It was a good experience purchasing my new 2019 GMC Sierra from Preston GM. The sales person Henry Mieszkalski was exceptional to deal with. He was very willing to listen and to help me negotiate a fair price for my new truck. I was very happy with the price that we settled on and felt that it was a good deal. I would recommend Preston GM and Henry to anyone looking for a new or used vehicle.

I have been bringing my car to Preston GM for years now. Its hard to find a place you can trust. I originally chose them because the service advisor I had called about a different car from a different dealership was honest in answering my questions. Whenever I have a question I feel comfortable coming in and asking. They always provide an honest answer. There has been plenty of times when they told me its not an issue and its fine. Its hard to find a mechanic shop like that