Tom's Family Restaurant
2/5
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Location

Products and Services

  • Family Restaurant,

Languages Spoken

  • English,
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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Rates:

  • $11 To $25,

Methods of Payment:

Ratings & Reviews - Tom's Family Restaurant

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2/5
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krae5562
By

We went to Tom’s after viewing an ad for the breakfast buffet for $14.99 on their website. We were charged $16.99 Took it up with the mgr as we felt they should honour what was posted on their website. The manager was rude and would not admit to their mistake. He blamed it on the website guy. It is not the customers responsibility to pay for screw ups between mgt and website people. He should have charged $14.99 but insisted we pay for his mistake. He just lost 3 customers today. Food greasy

Atmosphere: 1/5
Food: 1/5
Service: 1/5
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Jake22269
By

My wife and i ordered two clubs with fries . They were special order and were made completely wrong . By the time we get home discover the error call to get remade and go down its almost an hour later . You would think maybe new fries would be made after an hour but was told " but we didn't mess up your fries " lol I can accept that I'll eat your soggy hour old fries but I will never eat there again and I will and do my best to spread the bad word customer service = 0

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curvey03
By

Honest, Pleasant Staff

I was impressed with the waitress's service when we ate there but even more impressed that she turned in my IPAD when i forgot it. thank you so much for being honest!! Merry Christmas

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Editor’s Pick
Opa! minded: Standout Greek food across HRM

Opa! minded: Standout Greek food across HRM

If you live in Lower Sackville or go to Downsview for the shopping, Tom's is the place to get your Greek on. The kleftiko ("bandit-style") lamb is excellent, cooked tender and moist inside a foil wrapper. Pick a booth or table, whichever suits your seating and leg-room needs. The menu has plenty of kid-friendly options of the burgers-and-fries variety, a definite bonus in a community containing so many young families.

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