As Canada’s leading integrated freight, parcel and logistics solutions provider, we have built one of Canada’s most extensive transportation and logistics networks and supporting infrastructure. The advantages of this size and scale benefit our customers, with more facilities in more regional centres than any other freight and parcel solutions provider in Canada. Nationally, provincially and regionally, our customers can count on best-in-class service and support from Purolator, wherever they are. We deliver services and solutions critical to Canada’s busiest urban centres. We deliver promises. The promises our customers make to their customers. From timely, dependable package delivery to integrated distribution solutions, we are well-equipped with the size, experience and expertise to meet the sophisticated, high-volume demands of our customers and deliver their promises.
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I've been trying for 2 days to speak to someone, ( n auto record will say each time, current wait time is greater than 30 minds) I even tried their "virtual assistant" and still couldn't get anywhere! I just want to pick up my parcel, and or track my parcel and or resend my parcel. They make it very difficult to do any of those!
There facility is in the middle of nowhere. Not conveniant to pick a package up.It's not normal for people to drive for miles to a cow field to retrieve a package.
Great customer service! Nothing wrong here! Helped me with all my “issues” in under a min! Five starts for smiles under the masks and a very clean environment as well!
Too lazy to knock on the door and look right at you as they drive off so it makes it up to you to make arrangements to go and pick your item up at their facility.I have never had a positive customer service or experience with Purolator.
