SJ Food Ltd Appleby and Dundas

A good Breakfast...

Sunset Grill is our go when we crave for a breakfast. The food always good here and come quick every time. I have visited this location and Guelph many times and never had any complaint so far.

Service

.I have gone to this location many of times and had most good experiences. My boyfriend and I went in yesterday which was a Tuesday around 1:30pm. There weren’t many people at this location at the time. We were sat right away, once we ordered I asked for my bacon well done and our server (Nana) responded with "Yeah they make it well done"....not sure what that means none the less we got our food and my bacon wasn’t well done. When our server asked if we wanted anything we said more coffee and I also wanted water. She soon came back with coffee but no water in sight. We sat for about 20 minutes and she never returned while the other server behind us had a party of 6 and 4 other tables and she was doing an amazing job with coffee top ups and water re fills. I never ended up getting the water until I asked for it again and I asked for peanut butter for my toast but it was too cold by then to enjoy. Overall I was upset by this because it didn’t make sense that one would be so oblivious to the situation. -Melissa

In the summer of 2010 I was eating breakfast at this location and found hair in my food. I didn't think too much of it, because I know it happens - but I did stop visiting this location since I found it was a very "rushed" and unfriendly environment to eat in. But on February 12, 2012 I decided to visit this location again. When I arrived, it was fairly early and there were many tables available. An older man showed us to a table beside the door. It being February (and obviously very chilly), I asked that we could have another table that was not next to the door. Despite the many seats available, the man made a fuss and did not want to give another table. He starts explaining that there is this barrier and a heater and I won't feel the cold at all. I decided not to ask a third time, so gave up and took our seat. As I expected - there was a very cold draft every time the door opened. Once my food arrived I found hair fried into my potatoes. Since the same man who seated us was right next to our table I flagged him over. He proceeded to tell me that it was not hair, and tried to convince me it was part of the potato. My partner stepped in to tell the man it was definitely hair, but the man still disagreed and said it was okay and I should just eat it. I was disgusted!! Our waitress then came by our table, found out what was going on and offered to get me a new plate. The issue here is that the man (who I believe to be the owner) has not regard for customer service. If a customer asks not to not sit next to the door in the middle of winter and there are other tables available, the customer should be shown to another table. And if a customer finds hair cooked into their food, they should be immediately apologized to. Given this experience I do not intend to return to this location.

Second time visiting, and consistently good! I had a breakfast (again!), and hubby had burger this time. Swears it's home-made. He loved it. Last time he had some sandwich (again said it was good). Both times had the soup. Very good as well. Friendly waitress staff. Clean. Quick service. Went on a Wed for lunch. Place was packed! Will go again for sure!

Took my family visiting from Calgary.

Took my family visiting from Calgary to sunset this past saturday and were impressed with the both the service and food. We've tried a number of places in burlington but we keep coming back. See you again. P.S- If the owner read this. Great job with keeping the washrooms spotless.