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I loved this restaurant. The food is the best Thai food I've had (outside of Thailand). The soup, spring rolls and main course were all outstanding and good value. I've already been back there two times and am going back there today. The only reason I am posting here is because I needed to get the phone number of the website and I read a poor review. Too bad, but I guess it's subjective. I think this is one of the best restaurants in Ottawa and in terms of value for money it is THE best.
Diners be aware! This is the most rip-off restaurant we have visited in our trip to Canada and probably ever in my life. From my previous experience in any other Thai restaurants, I thought a $5-6 soup should be good size enough for 2-3 people. WRONG, just barely a small cup. The dessert is also too pricey ($5-6 for a VERY small piece) All 3 entries (shimp, chicken, and a fish dish) are supprisingly small. You could count the number of pieces of shrimp and chicken with one hand. The baked trout is in the size of a hotdog sausage. Service was horrible, just like the other reviewers said.
With only 2 people serving, I was amazed at their ability to keep up. Food is great! My job takes me to a new city every two weeks, mostly in the US. I would rank this restaurant in the top 3 of the Thai restaurants I have enjoyed.
I have frequented many thai restaurants in Ottawa, east end, downtown, west end and by far the best is Nokham, I've been eating there for 5 years. The last reviewer gave Bou Bou a bad rap, yes she can be impatient at times- usually when it's just the 2 waitresses and they are hopping and crazy with customers. Get to know her, she is actually very friendly and if she isn't busy will have a decent conversation with you. As for the food, none compare with Nokham, simply the best in Ottawa, I have never had a bad meal there.
Food = Amazing Service = Terrible That about sums it up. I have been frequenting Nokham Thai for the better part of three years. I used to work in the area, so I would visit for lunch often, but now I visit once or twice a month for dinner with my girlfriend and occasionally, another couple. On this occasion, we had invited another couple along with us for what we consider to be the best Thai food in the city. While the food was predictably great, I was embarrassed by how poorly we were treated. Bou Bou is the worst waitress I have had in recent memory, and should not be in the service industry so far as I am concerned. From the moment we sat down, she made us feel like she was doing us a favour by being our server. She was short tempered, rude, slow, impatient, clumsy and just plain bad at her job. We waited no less than 30 minutes between water refills (with spicy food, this is unforgivable), she spilled on one of us, and barely offered an apology, she was impatient when taking our orders, and slow to remove dishes. I was embarassed to have brought my friends there on my recommendation. Not a mistake I will make again. I'll be visiting other Thai restaurants for a while. I'm sure I'll come to Nokham Thai again myself, but not any time soon.
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Showcasing popular Thai soups, Nokham Thai is decked out with traditional Thai art pieces that are almost as impressive as the presentation of the meals themselves. Dishes are served in beautiful chinaware and, if you order right (hint: check out the curries), in hollowed-out coconuts or pineapples. Every dish is as colourful as the next and includes a delicious mix of flavours.
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