Scotiabank

My paycheque that is supposed to be automatically deposited every second fri, was not deposited last friday as usual.. my employer is saying it was sent and I called Scotiabank and they have taken responsibility for the problem, it is now monday and it still isnt here wth. I was on the phone for 1.5 hrs to find this out on friday and now cant get ahold of anyone at my branch as they expect you to know their extension #s and the calls go to Toronto. Geez